Requesting and approving a whitelabel
Partners request a whitelabel from their Whitelabels page; it waits until you approve it in Partners › Whitelabels.
Who may request
- For the whole program: turn on Partners can request a whitelabel in Settings › Partner program › Whitelabels & networks, or from the Partners may request tile on Partners › Whitelabels.
- For one partner: a choice on the partner's Account tab wins over the program setting.
For partners
- On your Whitelabels page, Request whitelabel: your site's domains, the offer it runs, and any questions the team asks. It is the same form the team uses.
- It shows as In review until the team answers. If it is declined, you see why.
- To change it, Edit on its card. The change waits for approval again; a site that was approved keeps counting meanwhile.
For the team
- A requested whitelabel shows under Waiting on Partners › Whitelabels, and you get an alert.
- Open it to see its domains, its offer, its owner and their answers.
- Approve makes its domains count. Decline sends your note to the partner. The partner gets an alert either way.
Good to know
- To ask partners more (colours, a logo…), build a form that extends the whitelabel (Settings › Forms). It becomes a step of the whitelabel form; its hidden questions are fields only your team fills in on the whitelabel.
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Checked against the app on October 19, 2026